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Privacy Policy

How we handle the information you send us through this website, and the rights you have over it.

Last updated: November 2026

1. Who We Are

This website is operated by Milestone Marketing Ltd (registration number 208306403). In this policy, "we", "us" and "our" refer to Milestone Marketing Ltd, and "you" refers to any visitor who uses this website or sends us an enquiry.

For any question about this policy or about the data we hold, contact us at [email protected].

2. What Information We Collect

We collect only the information required to answer your enquiry and to keep the website running securely.

  • Information you submit through a contact form: your name, email address, company name, selected product type, subject, budget range, timeline and the content of your message.
  • Technical information collected automatically when a form is submitted: your IP address, the page the form was sent from and the date and time of submission. This data is used for spam prevention and abuse protection.
  • Standard server log data generated by our hosting provider, such as request times and error records.

We do not ask for payment card details, government identification numbers or any special category data through this website. Please do not include such information in a message.

3. How We Use Your Information

  • To reply to your enquiry and to prepare an individual proposal or estimate for you.
  • To continue correspondence about a project, a support agreement, an advertising placement or a partnership proposal.
  • To keep records of business communication for accounting and legal purposes.
  • To protect the website from automated submissions, spam and abuse.

We do not use the information you submit for automated decision making, and we do not sell, rent or trade it.

4. Legal Basis For Processing

Where data protection law requires a legal basis, we rely on your consent, given when you submit a form and confirm that you accept this policy, and on our legitimate interest in responding to business enquiries and protecting our website from abuse. Where a contract is signed, processing continues on the basis of that contract.

5. Email Delivery And Service Providers

Messages sent through the website are delivered to our corporate email address using a third-party mail delivery service, and our website is hosted by a third-party hosting provider. These providers process data on our instructions and only to the extent required to deliver their service. We do not transfer your data to any other party except where required by law.

6. Cookies And Analytics

This website does not use advertising cookies or cross-site tracking. Any cookies present are strictly necessary for the website to function, or are set by embedded third-party content such as an external map service, which is governed by that provider's own privacy policy. You can block or delete cookies in your browser settings at any time.

7. How Long We Keep Data

Enquiries that do not lead to a project are kept for up to twenty-four months and then deleted. Correspondence relating to a signed contract is kept for the duration of the contract and for the retention period required by applicable accounting and tax law. Technical logs are kept for a short period and then overwritten.

8. Your Rights

  • Request a copy of the personal data we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your data where there is no legal obligation to keep it.
  • Object to processing, or ask us to restrict it.
  • Withdraw consent at any time, without affecting processing already carried out.

To exercise any of these rights, write to [email protected]. We respond to requests within one month.

9. Security

Access to enquiry data is limited to the people who need it in order to answer you. Transmission between your browser and this website is encrypted, and access to our systems is protected by authentication controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

10. Children

This website is aimed at businesses and is not directed at children. We do not knowingly collect personal data from children. If you believe a child has sent us information, contact us and we will delete it.

11. Changes To This Policy

We may update this policy to reflect changes in our practices or legal requirements. The current version is always published on this page with the date it was last updated.

12. Contact

Questions about this policy can be sent to [email protected].